INKGIANT - Focus on DTF & UV DTF inkjet printing solution
FAQS
FAQS
1
What printers do you sell?
We mainly focus on providing DTF & UV DTF printer, DTG printer sublimation printer, UV flatbed & roll to roll printer, leather printer, ecosolvent printer and so on.
2
Do you provide product customization services?
Yes,we provide machine appearance customization, consumable packaging customization, label customization and other services, with MOQ.
3
Do you provide other products like ink,film,powder etc?
Yes,we provide whole printing solution for customers.
4
What service could you provide?
We provide pre-sale and after-sale service, online technical knowledge consulting and training service, OEM service.
5
How do you provide technical service ?
We have professional technical support team, a support group will be set up through WhatsApp and WeChat. Engineer will follow and guide you in group. You could feel free to ask for any tech support.
6
Do you accept deposit in advance for producing?
Yes, we accept negotiated deposit in advance for producing, you could pay the balance payment before delivering the goods.
7
What payment channels do you accept?
We have flexible payment channels. TT, paypal and Western Union are available.
8
How long does it take for the machine to be ready?
Usually 5-10days according to the order quantity and service items.
9
Do you provide door to door shipping service?
Yes, we have experienced freight forwarder, and we can choose door-to-door or other shipping services according to the region.
10
How long is the machine warranty and will service be provided after the warranty period?
The warranty period of machine is one year but the after-sale service is lifetime.
11
Could I join your brand and be a distributor in my city?
We welcome the cooperation of distributorship and dealership. After meeting the related policy, we will authorize brand or product agency.
Choose high-quality printing solutions and work together to create a better future.
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Contact Us
Contact person: Charles Hu
Tel: +86-15986617086
Email: info@inkgiant.com.cn
Email: info@inkgiant.com.cn
WhatsApp: +86-15986617086
Add: 1st Floor, Building 3, Tianjian Lake Intelligent Internet Industrial Park, High-tech Zone, Zhengzhou City, Henan Province, China
Add: 1st Floor, Building 3, Tianjian Lake Intelligent Internet Industrial Park, High-tech Zone, Zhengzhou City, Henan Province, China